At Boax, we value your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our platform, services, websites, and tools (collectively, the “Services”).

Boax is a service provided by Wibits Web Solutions LLP. As the data controller, Wibits Web Solutions LLP is responsible for the collection and processing of your personal information under this Privacy Policy.

By using Boax, you agree to the terms outlined in this policy.

1. Information We Collect

We collect the following types of information:

1.1 Information You Provide
  • Account information – name, email, phone number, password
  • Billing details – address, payment method, billing contact
  • Website content – images, text, files, videos you upload
  • Support inquiries – emails, chats, or phone messages you send to us
1.2 Automatically Collected Information
  • Device information – browser type, OS, device model
  • Log data – IP address, pages viewed, time on site, referring pages
  • Cookies & tracking – we use cookies and similar technologies to personalize your experience and analyze traffic
1.3 Information from Third Parties
  • Payment providers (e.g., Razorpay, Stripe)
  • Social media or integrations (if you connect them)
  • Domain registrars (if you register a custom domain via Boax)

2. How We Use Your Information

We use your information to:

  • Create and manage your account
  • Provide, improve, and personalize our services
  • Process payments and send invoices
  • Send you transactional and promotional communications
  • Monitor usage, prevent fraud, and enhance security
  • Respond to customer support requests

3. How We Share Your Information

We do not sell your data.

We may share your data with:

  • Trusted service providers – hosting, payments, analytics, email delivery
  • Domain registrars – to manage your domain if purchased via Boax
  • Legal authorities – if required to comply with laws or protect our rights

All third parties are contractually obligated to handle your data securely.

4. Cookies and Tracking Technologies

Boax uses cookies and similar technologies to:

  • Analyze website performance
  • Personalize user experience
  • Deliver ads and promotional content

You can control cookies through your browser settings.

5. Your Rights and Choices

Depending on your location (e.g., EU, California), you may have rights to:

  • Access your personal data
  • Correct or delete your information
  • Object to processing
  • Withdraw consent at any time

To exercise your rights, contact us at [email protected]

6. Data Security

We implement industry-standard safeguards including:

  • SSL encryption
  • Secure access controls
  • Regular platform audits

However, no system is 100% secure. We encourage you to use strong passwords and keep your login details private.

7. Data Retention

We retain your data:

  • As long as you have an active account
  • As required by law or for legitimate business purposes
  • Until you request deletion (unless we are legally required to retain it)

8. Children’s Privacy

Boax is not intended for use by individuals under the age of 13 (or the age of digital consent in your country). We do not knowingly collect data from children.

9. International Data Transfers

Your data may be processed in countries outside your own, including the United States or India. We ensure appropriate safeguards are in place for international transfers.

10. Third-Party Links and Tools

Boax websites may contain links to third-party sites or tools (e.g., Google Analytics, payment processors). This policy does not cover those services. Please review their privacy policies.

11. Changes to This Privacy Policy

We may update this policy from time to time. Changes will be posted on this page, and for major updates, we’ll notify you via email or your account dashboard.